EV Atlantis Accessories and Brushes – Return and Exchange Policy

At EV ME International Trading LLC, we are committed to providing high-quality products and ensuring customer satisfaction. Please review our return and exchange policy for EV Atlantis accessories and brushes:

1. Final Sale Policy:
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Once an item has been sold and received by the customer, it is considered a final sale. Customers are not permitted to return or exchange the product once it has been delivered and confirmed to be in satisfactory condition.

2. Exceptions for Defects:
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If a customer discovers any hidden defects or manufacturing faults in the product, they are eligible for a return or exchange of the item. In such cases, EV ME International Trading LLC will be responsible for addressing the issue, either by fixing the defect or replacing the item with a new one.

3. Eligibility for Return/Exchange:
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The customer must report any defects or faults within seven (7) days of receiving the product.
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The product must be returned in its original packaging, along with all accessories and documentation.

4. Non-Returnable Items:
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Items that have been damaged due to misuse, improper handling, or unauthorized alterations will not be eligible for return or exchange.

5. Contact Information:
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For any issues related to returns, exchanges, or warranty claims, please contact our customer service team at 04 297 4429 / 055 943 4342
This policy ensures that all customers receive high-quality products, and any issues related to defects or manufacturing faults are handled promptly and efficiently.